FROX is a leading provider both in the voice management systems sector and in the optimization of operational processes. FROX is divided into the following two business units: Business Service Management offers our customers consulting services, sound project management and high-end „best practice“ products that enable service management processes based on ITSM (BMC Software) to be implemented, monitored and evaluated in accordance with ITIL. We have maintained an intensive partnership with BMC Software since 1997, and are continuously expanding our team of developers and consultants in this area. The affiliated engineering business unit designs and develops customer-specific applications and portal solutions. This unit also forms the European competence center for the interface standards defined by the Telemanagement Forum, and has been successfully implementing integration projects in the fields of interfaces and databases for over 13 years. Business Communication Products develops and markets internationally the software solution Atiras. Our Atiras customers appreciate the increased flexibility and independence in the implementation and operation of high-end Unified Communication solutions. As part of a scalable, multi-tenant capable, all-in-one management platform, Avaya/Nortel and Cisco UCM can be seamlessly integrated in your operations, and efficiently managed, billed and monitored. Thanks to our partner network, we are never far away, both in Switzerland and abroad.		FROX communication AG Feldbachstrasse 80 CH-8634 Hombrechtikon Phone + 41 55 254 12 54 Fax + 41 55 254 12 64 office@frox.com www.frox.com